Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Mera Africa (“we”, “us”) collects, uses, discloses, and safeguards information when you use our school revenue-operations platform. By creating an account you agree to the practices described here.
1. Information we collect
Account and school details you provide during sign-up and onboarding, including your name, email address, phone number, business registration details, and banking information used for payouts.
Operational data you enter into the platform, such as student records, invoices, and payment activity, which we process on your behalf to run your school's revenue operations.
Technical data such as device information, IP address, and usage logs collected automatically to keep the service secure and reliable.
2. How we use your information
To provide, operate, and improve the platform, process payments and settlements, and verify your identity and banking details.
To secure your account, detect and prevent fraud, and comply with legal and regulatory obligations.
To communicate with you about your account, service updates, and support requests.
3. Sharing your information
We share information with payment and banking providers strictly as needed to process transactions and verify accounts.
We do not sell your personal information. We may disclose information where required by law or to protect the rights, safety, and security of our users and the platform.
4. Data retention and security
We retain information for as long as your account is active or as needed to provide the service and meet legal obligations. Sensitive data is encrypted in transit and at rest.
While we apply industry-standard safeguards, no method of transmission or storage is completely secure.
5. Your rights
You may access, correct, or request deletion of your personal information, subject to legal and contractual limits. Contact us to exercise these rights.
6. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email.